How It Works
If your solar agreement is causing more stress than savings, the first step is understanding what happened and what options may be available. Our process helps homeowners review the facts, evaluate their agreement, and move forward with more clarity and confidence.
How the Process Works
Every situation is different, but the process follows a clear path. We start by reviewing the facts, gathering the right documentation, and identifying what options may be available based on your agreement.
Step 1: Submit Your Review Request
Fill out the form so we can learn more about your solar situation and begin the review.
Step 2: Investigation
We gather the facts, including who sold you the system, what you were told, what you are paying now, and how it has impacted you.
Step 3: Documentation Review
We collect your solar agreement, utility statements, and any communications with the installer or loan provider.
Step 4: Contract Evaluation
Our team reviews the documents and identifies the strongest strategy based on contract violations, misrepresentations, or fraud.
Step 5: Negotiations
Our team works to negotiate with the solar company to get you out of your contract, with support throughout the process.
Step 6: Resolution
Most cases are resolved within 12 months, though more complex agreements may take longer depending on the situation.
What We Review
A proper review starts with understanding the agreement, the numbers, and what you were told. These are some of the key items we look at when evaluating a solar situation.
Solar Agreement
We review the contract terms, cancellation language, financing details, and the structure of the agreement itself.
Utility Statements
Billing history can help reveal whether the system performed as promised or whether utility costs remained far higher than expected.
Sales Representations
We compare what you were told during the sale with what actually happened after the agreement was signed and installed.
Loan, Lease, or PPA Terms
We look at the specific structure of the financing to better understand obligations, restrictions, and long-term impact.
Installer Communication
Emails, texts, and other communication can provide important context around promises, disclosures, and follow-up issues.
Home Sale Impacts
If the agreement is affecting a home sale, transfer, or payoff, we review those complications as part of the bigger picture.
What You Can Expect
The process is built to give homeowners more clarity, better organization, and a stronger understanding of what may come next. Here is what you can expect along the way.
A Structured Review
Your agreement, financing, and supporting documents are reviewed carefully so the situation can be understood clearly.
Clear Communication
You should understand where things stand, what is being reviewed, and what the next stage of the process may look like.
Documentation Guidance
You may be asked for statements, agreements, or communications so the review is supported by the right information.
Support Through the Process
If you move forward, the process is not meant to feel like guesswork. Support and direction matter at each stage.
Process FAQ
Before starting a review, most homeowners have a few practical questions about what happens next. Here are some of the most common ones.
What happens after I submit my review request?
Once your information is submitted, the first step is reviewing the details of your situation. From there, the process focuses on gathering the right documentation and identifying what options may be available based on your agreement.
What documents may be needed?
Common documents can include your solar agreement, financing paperwork, utility statements, and any emails, texts, or other communication tied to the sale or installation.
How long does the process usually take?
Every case is different. Some situations move faster than others, while more complex agreements may take longer depending on the documents, financing structure, and issues involved.
Do you review loans, leases, and PPAs?
Yes. Reviews can involve solar loans, leases, PPAs, and other related agreement structures, depending on the details of the situation.
What if I am still paying my utility bill too?
That is one of the most common issues homeowners report. If your solar agreement is not performing the way it was presented, that is an important part of the review.
Will I understand the next steps clearly?
That is the goal. The process is designed to give homeowners more clarity about what happened, what may be possible, and what the next stage may look like.
Ready to Take the First Step?
If your solar agreement is causing more stress than savings, start with a case review and get a clearer understanding of what options may be available.
Stuck in a bad solar deal? ExitYourSolar helps homeowners review problematic solar agreements and understand their options with more clarity and confidence.
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Questions about your solar agreement? Start with a review and see what options may be available.